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- - - - - - free PC fixit advice - - - - - - -
- - - - - - - read ALL of this - - - - - - - -
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STOP! downloading ANYTHING NOW !! most web search results for "fixes" & "virus scanners" are FAKE INSTALLER PAGES! 
do ALL the following in SAFE MODE WHEN POSSIBLE & if safe mode fails, reboot into normal mode & repeat that step 
if you cannot install or run something in eather mode, make a note of what failed & then go on to the next step.  

= = = = = = = = = = = = on the INFECTED COMPUTER. = = = = = = = = = = = = = = = = = 
press the [F8] key, just before it says windows, then select safe mode.
backup your important files to  an external hard drive, thumb drive or cd/dvd  
go to [start] [command] or [run] and type appwiz.cpl & remove everything you do not use or do not recognize 
go to [start] [command] or [run] and type cleanmgr check mark what to kill, do not select "compress old files" 
go to [start] [command] or [run] and type msconfig, click tab named [start up] & uncheck everything
go to [start] [command] or [run] and type scandisk, tell it to scan and fix everything 
if it asks you to schedual a scan on reboot, say yes to the restart, & leave it to run scandisk 

= = = = = = = = = = = = ON A DIFERENT NON INFECTED COMPUTER = = = = = = = = = = = = 
make a fixit directory on its desktop, & name it "fixit" so that you can easily find it 

download all of the following fixit programs in one session to the "fixit" folder 

(file unzip program) = http://www.7-zip.org/download.html 
(limited virus scanner) = http://vil.nai.com/vil/stinger/ 
(spyware remover) = http://www.malwarebytes.org/mbam.php 
(system clean up) = http://www.piriform.com/ccleaner 
(ad & spyware blocker) = http://www.abelhadigital.com/hostsman 
(spyware blocker) =  http://www.javacoolsoftware.com/spywareblaster.html 
(startup scanner ) = http://free.antivirus.com/hijackthis/ 
(task manager) = http://download.sysinternals.com/Files/ProcessExplorer.zip 

copy the fixit folder to a thumb drive or a cdrom & label it "fixit" 

= = = = = = = = = = = = ON INFECTED COMPUTER = = = = = = = = = = = = 
wait till it compleats scandisk & restart it & press the [F8] key, just before it says windows, then select safe mode  

make a fixit directory on the desktop, & name it "fixit" so that you can easily find it 
plug in the fixit drive & copy the fixit's to the fixit folder & if you cannot copy the files, get a geek now!   

open the fixit folder & try to "install" the fixit programs in the same order you downloaded them 
you need to read & THINK for every question an installer asks & just skip it if you can't do something

after the last fixit program is installed "run" the fixit programs in the same order you downloaded them 

WHEN POSSIBLE do everything in SAFE MODE & if safe mode fails reboot into normal mode & repeat the missing steps
in eather mode if you cannot install or run something make a note of what failed & then go on to the next step, 

when you run hijackthis,, save the its log files & your fail-notes & save them for your geek to read


= = = = = = = = = = = = = to prevent reinfection = = = = = = = = = = = = = = = = = 


there are no anti-virus programs i would "install" so please use ANY web based virus scanner like

http://housecall.trendmicro.com/
http://home.mcafee.com/downloads/freescan.aspx?cid=60447
http://www.eset.eu/online-scanner
http://www.pandasoftware.com/products/activescan.htm
http://www.kaspersky.com/virusscanner
http://support.f-secure.com/enu/home/ols.shtml

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= = If the computer cannot start = = =
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= if your laptop computer will not start = 
laptops have power supplys that can lock up,the power adapter conectors 
break all the time, & the batterys are designed to be "con$umable$" so 

- - -- - -- - -power reset - - -- - -- - -- - -
remove the power adapter's wall plug & 
leave the power adapter plugged into the computer 
but pull the laptop battery out of the laptop.
press the power button just like you are trying to start it 
but press it longer, this will drain & reset 
the internal supply, now relese the button.

-- - -- - -power adapter only test  - - -- - -- - - 
reconnect the power adapter's wall plug 
press the power button to start it with just the power adapter , 
If the power adapter starts the laptop on its own go down to  
"If the computer can be started"

If the power adapter does not start the laptop on its own 
leave the power adapter plugged into the computer but 
remove the power adapter's wall plug & press the power button 
just like you are trying to start it again, 
then relese the button 

- - -- - - battery only test - - -- - -- - - 
unplug the power adapter & put the battery back in  
press the power button to start it with just the battery

if the battery starts it on its own go down to 
"If the computer can be started"

if the battery ALMOST starts it on its own 
DO NOT BUY A NEW ONE! it may only be discharged 
locate another laptop just like yours and charge it, 
and yes this is crazy and yes i am sorry!.

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- if your laptop computer cannot start at all - 
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this can be caused by a bad; 
connector ($5-$60), power adapter($5-$60), 
battery ($70), internal supply ($40-$90), 
or main/mother board ($100-$300)

If the internal power supply is bad or if the 
power conector fails at random (intermitant) 
most of the cost is determined by how dificult 
finding parts and dismantling the laptop is 
and if it's external or internal 

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= if your desktop computer cannot start at all = 
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desktops do not in most cases have 
power supplys that can lock up , but 
desktop power supplys are cheap ($5 - $60)
and the computers are easy to take apart 
PeerToPeer/cracks/warez/illegal websites & Software are always a risk  
since a single click on a site can drop serious malware into your system 
and
If you install cracked software or run executable files from these sources. 
You are in effect giving these sources permission & CONTROL over your computer.

WAP-Tek does not support thease and other "harmfull" illegal activitys 
PLEASE try uninstalling anything "questionable" before doing anything else.
BUT
 
if someone has win vista or 7 and has a eula / serial number on the case, 
in effect they payed microsoft for an operating system BUT they got crap!
SO
in the opinion of WAP-Tek illegaly "downgrading" to xp is NOT "WRONG"
Never solder naked
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